Insurance & Payment

Affordable, Evidence-Based Counseling

Our goal is to make counseling accessible to all members of the community.

To that end, our pre-licensed professionals and student interns accept reduced rate cash payment for services. This option is not eligible for insurance coverage.

**Please note that benefits are an agreement between you and your insurance company. We cannot guarantee any insurance coverage or reimbursement. For eligibility questions or concerns, please contact your insurance provider directly. You will be responsible for any fees not covered by your insurance company.**

Late Cancellation / No Show Policy When you make an appointment, that time is reserved specifically for you and is not available to our other clients. If you are not able to keep a scheduled appointment, please notify your therapist as soon as possible. If you do not notify us at least 24 hours in advance, we will charge a $80 missed appointment fee. 

Insurance Plans Currently Accepted by Some of Our Providers:

Aetna
Anthem/BCBS
Aetna Better Health
Beacon
Cigna
EmblemHealth
Empire

Humana
Magellan and Magellan Complete
Care of Virginia (Molina)
Military OneSource
Medicare
MVP
Optima

Optum/GEHA/UMR
Tricare Non-Network** Participating Providers
United Behavioral Health/United Healthcare
Value Options
WellSpan

Out of Network Although we may not currently take insurance your insurance directly, many PPOs and HMOs will cover all or a portion of fees using your out-of-network benefits. You may also be able to use funds from an HSA, flexible spending account, or medical savings account. If you would like to use your insurance, please contact your insurance company and ask what coverage you have to see an "out-of-network provider." If possible, ask them to fax or email you a copy of your coverage so that you can use this when you submit documents to them in the future.

Medicaid **We do accept many managed Medicaid plans including Optima Family Care, Magellan Complete Care of Virginia (Molina), Aetna Better Health, and Anthem HealthKeepers Plus, but we are not able to accept Virginia Premier and "straight Medicaid." For all Medicaid clients, we will verify benefits prior to the first appointment to ensure that your provider is in network with your specific policy. We also recommend calling the number on your card directly to verify that your provider is in network.**

Tricare Clients

We are NON-NETWORK PARTICIPATING providers.

TRICARE PRIME beneficiaries will be charged under the point of service option (POS) without a referral.

TRICARE SELECT beneficiaries DO NOT need a referral.

ACTIVE DUTY servicemembers need a referral or will be seen at a self-pay rate.

Thank you for your service and allowing us to serve you!

These are some helpful questions to ask when speaking with your insurance company:

Do I have mental health insurance benefits?
What is my deductible and has it been met?
How many sessions per year does my health insurance cover?
What is the coverage amount per therapy session?
Is approval required from my primary care physician?

Once we begin working together, you will pay for the sessions as we go. We can provide an itemized bill called a “superbill” that you can submit to your insurance company for reimbursement to you directly. If you would prefer, we are happy to submit the claim for you on your behalf.

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SERVING:

Insurance & Payment

Affordable, Evidence-Based Counseling

Insurance Plans Currently Accepted by Some of Our Providers:

Tricare Clients

These are some helpful questions to ask when speaking with your insurance company:

Our mission is to make abundant life accessible.

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